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Professional Summary

A proven IT leader with a long record of customer-focused successes. An experienced project manager who is also a certified web developer and database administrator. Professionally published author with proven success in the development of user-friendly, reliable, secure, and cost-effective IT systems. A metrics-based, strategic leader with demonstrated skills as a communicator, mentor, and project manager.

Management Skills

Project Management

  • Experience managing multiple, simultaneous projects by applying modern IT principles to complex and multi-organizational problems.

  • Capable of coordinating and leading project management efforts at both the strategic and tactical level including the use of Kanban boards, Capacity Planning, Sprints, and other PM tools.

  • Has developed creative problem-solving abilities and skills related to software testing and validation, implementation, and maintenance strategies.

Strategic Leadership

  • Strong believer in the “lead by example” principle who is not afraid to get hands dirty.

  • Proactive mentality with an enterprise-wide perspective and an emphasis on long-term planning.

  • Experience leading IT teams while promoting continuous process improvement and staying adaptive for when requirements change.

  • History of success with IT hiring, team motivation, and advancing staff capabilities. Trained and experienced mentor and coach.

Communication

  • Prolific writer with the proven ability to articulate technical concepts into business language and vice-versa.

  • Success recognizing and developing technical skills while building trust and respect between individuals and teams.

  • Experience providing presentations, technical guidance, policy reviews, and feedback to end users, executives, board of directors, and steering committees.

  • Written and verbal communication skills tuned to building collaborative and accountable relationships between stakeholders, vendors, and IT.

Work Experience

IT Director: Application Development, UC Davis School of Veterinary Medicine - Davis, CA; 5/2020 - present

  • Developing resources, providing training, managing transitions, and budgeting/purchasing to meet strategic needs. Providing general IT, security, privacy, and regulatory advice and facilitation to faculty, students, staff, researchers, and veterinary clients. Project management for multiple, simultaneous, cross-functional efforts. Coordinating systems integrations, financial and regulatory reporting, and vendor risk assessments.

  • Participating and chairing committees and groups to define strategic goals and scheduling priorities. Documenting and training on new incident response, data retention, and software development policies. Teams provide 24/7 support for the Veterinary Medical Teaching Hospital’s custom-built hospital information system. Supporting PCI-regulated systems.

Software Development Manager, UC Davis: IET Academic Applications - Davis, CA; 1/2017 - 5/2020

  • Analyzing, implementing, and communicating changes in federal and state regulations and laws relating to functional, privacy, and security requirements. Defining, maintaining, and publishing departmental and University policies and procedures. Establishing and chairing the UC Financial Aid IT leaders working group. Coordinating with the Academic Senate, Provost, and Enrollment Management leaders within the University, the UC, and other state higher education institutions.

  • Developing and implementing a strategic plan to overhaul a complex system of integrated applications to improve efficiency and reduce maintenance needs. Managing financial validation, reconciliation, and reporting. Recruiting and developing a diverse team of technical staff. Creating and chairing a public speaking coaching initiative. Serving as Financial Aid’s Information Security Officer.

Systems Architect, Veterinary Information Network – Davis, CA; 5/2013-12/2016

  • Leading an effort to overhaul system design, documentation, and process development. Preparing annual data analysis and presenting to ownership, Board of Directors, and non-technical staff.

  • Working with internal and external testers, stakeholders, and developers to coordinate new development and deployment.

Senior Development Team Manager, Cognizant Technology – Rancho Cordova, CA; 2012-2013

  • Reviewing and implementing HIPAA requirements. Leading multiple teams supporting highly regulated, government healthcare systems. Estimating and documenting new requirements. Coordinating offshore development.

Director of Software Development, Sierra Data Systems – Auburn, CA; 2005-2012

  • Creating and managing an enterprise-level information system. Developing project management processes and recruiting IT staff. Documenting whitepapers, development standards, RFP responses, and strategic operational plans.

Web Master / Technical Specialist, Prima Games / Random House, Inc. – Roseville, CA; 1999-2005

  • Responsibilities included site design, development, architecture, and managing a small team of content producers. Secondary responsibilities included site maintenance, search engine submission and optimization, customer management, and general technical support.

Technical Book Reviewer, Prima-Tech / Prima Communications, Inc. – Roseville, CA; 2000-2002

  • Titles reviewed include: Web Site Analysis and Reporting, Macromedia Flash 5 Design: From Concept to Creation, Dreamweaver UltraDev 4 Fast & Easy Web Development.

Authorship

Dynamic Web Forms Professional Projects, Premier Press (2002): Indianapolis, IN. ISBN: 1-9318-4113-6

  • This project-based book focuses on using a combination of client and server-side technologies, such as JavaScript and PHP to produce dynamic and interactive form interfaces. Each project focuses on a specific concept and is based on a real-world situation.

Create Macromedia Flash Movies In a Weekend, Prima-Tech (2001): Roseville, CA. ISBN: 0-7615-2866-0

  • This step-by-step guide helps the reader learn the basics of Flash to create simple movies.

Certifications

  • Certified Secure Software Lifecycle Professional (CSSLP)

  • Lean Six Sigma Green Belt

  • ITIL Service Management

  • Ethical Leadership (NASBA Center for the Public Trust)

  • MCSD, MCSE, MCSA, MCPD

  • UC People Management

  • UC Managing Implicit Bias

  • UC Management Development Program

Awards and Honors

  • Staff Assembly Citation of Excellence: Team

  • Staff Assembly Citation of Excellence: Innovation (honorable mention)

  • UC Davis Worklife Champion

  • Student Affairs Point of Pride

  • Cal State Fullerton Dean's Award

  • Beta Gamma Sigma

  • Phi Kappa Phi

Mentoring and Community

  • Staff Assembly Executive Committee: Chair Elect

  • Staff Assembly Citations of Excellence Committee

  • Management Skills Assessment Program Assessor

  • Staff Group Mentor

  • Guardian Scholars Mentor

Technical Skills

  • PM: Agile, Waterfall, Scrum, Kanban, ITIL, Lean Six Sigma, Jira, Trello, Service Now

  • SDLC: TFS, Git, SVN, DevOps, CI/CD, Jenkins

  • Environments: AWS, Azure, SharePoint, Power BI, Tableau, Crystal Reports, IIS, Apache

  • Integrations: Timekeeping, Accounting, LMS, SIS, LIS

  • Programming: C#, VB, Python, Perl, PHP, ColdFusion, Java

  • Data Sources: Oracle, MS SQL, MySQL, PostgreSQL, XML, JSON, REST, SOAP

Open Source Contributions

Education

M.S., Information Technology, 2019

  • California State University, Fullerton, Fullerton, CA; 2017 - May 2019

  • Concentration: Data Science

B.S., Information Technology, 2005

  • University of Phoenix, Roseville, CA; 2002-2005