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Professional Summary

A proven IT leader with long track record of success. A successful multi-disciplinary project manager who is also a certified web developer and database administrator with a background in software development life-cycles. Professionally published with experience developing and deploying enterprise-level, mission critical service systems while serving as a technical leader and expert working closely with executives, subject matter experts, and end users. Business Intelligence developer and architect with skills in multiple reporting platforms and tools.

Management Skills

Project Management

  • Experience managing dozens of simultaneous inter-disciplinary projects

  • Coordinated and led project management meetings including daily scrums, system-wide project kickoffs, and postmortems.

  • Success with Kanban boards, Gantt charts, Sprints and other PM tools.

  • Creative problem-solving skills with the ability to build conscious or make quick decisions depending on the needs of the situation.

Communication

  • Prolific writer and documentarian with the proven ability to translate business requirements into technical specifications.

  • Experience using formal estimation techniques: use case point estimation and function point estimation.

  • Provided presentations, technical guidance, policy review, and feedback to executives, board of directors, and committees.

  • Zero-inbox policy without sacrificing responsiveness

Leadership

  • Strong believer in the “lead by example” principle who is not afraid to hands dirty

  • Proactive mentality with a strong emphasis on long term planning.

  • Experience promoting continuous improvement and adaptability.

  • Stays up-to-date with software changes, tech trends, and organizational policy changes.

  • History of success with IT hiring, team motivation, and advancing staff capabilities. Trained and experienced staff and student mentor.

Work Experience

Associate Director, IT, UC Davis: Financial Aid and Scholarships - Davis, CA; 1/2017 - present

  • As software development manager and application architect overhauled a complex financial aid IT system and a series of integrated web applications. Typically handles more than a dozen concurrent projects, including multi-departmental efforts and projects with University-wide scope. Serves as the department’s Information Security Officer.

  • Business Intelligence efforts include: Crystal Reports, PowerBI Prototyping, Azure Services, ETL processes, Tableau, and custom reporting.

  • Provided leadership and IT expertise to all department staff. Regularly coordinated with other departments as a member of cross functional teams and projects such as the Banner 9 Steering Committee and the Enrollment Management Leadership team. Controlled department’s IT budget including software, hardware, IT services, and IT training. Immense success with IT staff recruitment and training.

  • Work includes Banner, CampusLogic, Hyland OnBase, AcademicWorks, and other campus systems.

Systems Architect, Veterinary Information Network – Davis, CA; 5/2013-12/2016

  • Led system design, documentation, SDLC, and process development for a large team of developers working on a collaborative suite of web-based community tools. Researched, recommended, prototyped, and documented network, application, and database-level solutions.

  • Business Intelligence efforts included: SQL Reporting, Analysis, and Integration Services, OLAP Cube design, Tableau Desktop, custom ETL processes, and custom reporting.

  • Projects included: implementing Solr search using Lucene, donation systems such as Salsa Labs and Sumac, custom JavaScript UI solutions, and back-office web applications.

Senior Development Team Manager, Cognizant Technology – Rancho Cordova, CA; 2012-2013

  • Led development for a team of developers, admins, and QA staff on web and related applications for a government healthcare provider in a HIPPA and Department of Defense-compliant enviroment. Estimated, documented, and planned new features and changes in coordination with the QA testing team and business users. Supervised onsite and offshore development efforts.

  • Business Intelligence efforts included: SQL Reporting and Integration Services, custom ETL processes, and custom reporting.

  • Coordinated application and support for web applications and server-based services including scheduled jobs and automated processes. Efforts included bug tracing, system profiling, and coordination with outside software vendors, change management, logging, and maintenance.

Director of Software Development, Sierra Data Systems – Auburn, CA; 2005-2012

  • Designed, developed, and managed an enterprise-level, information system that combines mobile and web-based UI into a unified data structure. In an Agile development environment directed a team of developers, QA testers, and SMEs to support a 24/7/365 business-critical suite of applications.

  • Business Intelligence efforts included: SQL Reporting, Crystal Reports, custom ETL processes, and custom reporting.

  • Additional responsibilities included prototyping, product documentation, project estimating and scheduling, and technical research.

Web Master / Technical Specialist, Prima Games / Random House, Inc. – Roseville, CA; 1999-2005

  • Responsibilities included site design, development, architecture, and management, and managing a small team of content producers. Secondary responsibilities included site maintenance, search engine submission and optimization, customer management, and general technical support.

Technical Book Reviewer, Prima-Tech / Prima Communications, Inc. – Roseville, CA; 2000-2002

  • Titles reviewed include: Web Site Analysis and Reporting, Macromedia Flash 5 Design: From Concept to Creation, Dreamweaver UltraDev 4 Fast & Easy Web Development.

AWARDS, CERTIFICATIONS, & EXPERIENCE

NASBA Center for the Public Trust

  • Ethical Leadership Program, Achievement Date: 4/29/2018

Microsoft Certififications

  • MCSE: Data Management and Analytics, Achievement Date : 08/10/2017

  • MCSD: App Builder, Achievement Date : 09/26/2016

  • MCSD: Web Applications, Achievement Date : 07/05/2016

  • MCSA: SQL Server 2012/2014, Achievement Date : 07/27/2016

UC Davis

  • Staff Assembly Citation of Excellence: Team Award 6/2019

  • Worklife Champion Award 02/01/2019

  • Staff Assembly Citation of Excellence: Innovation (honorable mention) 6/2018

  • Mastering Supervision Certificate 06/01/2018

  • Student Affairs “Point of Pride” 05/0/2017

  • Group Mentoring Program (staff mentor): 2018 and 2019

  • Guardian Scholars Student Mentor: 2018-2019

AUTHORSHIP

Dynamic Web Forms Professional Projects, Premier Press (2002): Indianapolis, IN. ISBN: 1-9318-4113-6

  • This project-based book focuses on using a combination of client and server-side technologies, such as JavaScript and PHP to produce dynamic and interactive form interfaces. Each project focuses on a specific concept and is based on a real-world situation.

Create Macromedia Flash Movies In a Weekend, Prima-Tech (2001): Roseville, CA. ISBN: 0-7615-2866-0

  • This step-by-step guide helps the reader learn the basics of Flash to create simple movies.

OPEN SOURCE CONTRIBUTIONS

EDUCATION

M.S., Information Technology, 2019

  • California State University, Fullerton, Fullerton, CA; 2017 - May 2019

  • Concentration: Data Science

  • Dean’s Award for Academic Excellence

  • Honor societies:

    • Phi Kappa Phi

    • Beta Gamma Sigma

B.S., Information Technology, 2005

  • University of Phoenix, Roseville, CA; 2002-2005

  • With Honors